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【明理講堂2022年第22期】4-22浙江大學(xué)童昱副教授:在線醫(yī)療團(tuán)隊(duì)服務(wù)模式對(duì)患者多渠道咨詢的影響

報(bào)告人:浙江大學(xué)童昱副教授

時(shí)間:2022年4月22日(周五)上午10:00-11:30

騰訊會(huì)議號(hào):547 578 549

報(bào)告內(nèi)容簡介:

Team-based teleconsultation is recently embraced by countries worldwide to better serve patients and to reduce the burden of senior physicians. The success of this new practice hinges on effective physician-patient interaction. In this research, we conceptualize team leaders’ and members’ actions toward patient interaction. We then incorporate social support lens to propose the influencing mechanisms of these actions on patients’ continuous engagement in teleconsultation. We utilize deep learning and rule-based methods to identify physicians’ support from large unstructured text information. This research is expected to contribute to the literature on online health IT and social support. It also offers practical insights to help better manage team-based teleconsultation.

報(bào)告人簡介:

浙江大學(xué)偉德國際1946bv官網(wǎng)長聘副教授、博士生導(dǎo)師,浙江省新型重點(diǎn)專業(yè)智庫-浙江數(shù)字化發(fā)展與治理研究中心副主任。主要研究領(lǐng)域包括智慧健康醫(yī)療管理、數(shù)字化轉(zhuǎn)型與創(chuàng)新。獲國家自然科學(xué)基金優(yōu)秀青年基金項(xiàng)目資助、獲得過香港杰出青年學(xué)者獎(jiǎng)(Early Career Award),國際信息系統(tǒng)協(xié)會(huì)(Association for Information Systems)SIG Health最佳論文獎(jiǎng)等。論文接受或發(fā)表于MIS Quarterly、Information Systems Research、Journal of Management Information Systems 、Journal of the Association for Information Systems等國際學(xué)術(shù)期刊。

(承辦:管理工程系、科研與學(xué)術(shù)交流中心)

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